Privacy Policy – Guía Insurance

Guía Insurance respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with the insurance services we provide.

1. Information We Collect We may collect personal information including your name, date of birth, address, phone number, email address, health and medical information, insurance preferences, and financial details necessary for quoting or applying for insurance coverage.

2. How We Use Your Information Your information is used solely to provide insurance-related services, including quoting, application assistance, policy comparisons, and communication with insurance carriers on your behalf. We do not use your information for advertising or unrelated marketing purposes.

3. HIPAA and Health Information To the extent we handle protected health information (PHI) in connection with health or life insurance services, we do so in compliance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable. Health information you provide is used only as necessary to obtain quotes, complete applications, or service your coverage. You have the right to request access to, amendment of, or an accounting of disclosures of your health information at any time.

4. How We Protect Your Information We use secure systems and limited-access protocols to protect your personal data. We do not sell your information or share it with non-affiliated third parties without your consent, except as required by law or as necessary to service your insurance needs.

5. Your Rights You may request to review, update, or delete your personal information at any time by contacting us directly. You may also opt out of future communications at any time.

6. Telephone and Text Communications (TCPA) By providing your phone number and consenting to be contacted, you agree that Guía Insurance may contact you via phone call or text message for the purpose of discussing your insurance needs, quotes, or policy information. Message and data rates may apply. You may opt out of text communications at any time by replying STOP. Consent to receive communications is not a condition of purchasing any product or service.

7. Website and Forms If you use our website or complete online forms, your data is encrypted and stored securely. Our website may use cookies or analytics tools to improve your experience. This data is not used for advertising purposes.

8. Contact Us If you have questions about this policy or your personal data, please contact us at: 📧 Info@guiainsurance.com 📞 708-240-3134